Cancellation Rights and Limitations

Consumers do not have a general right to cancel, and any right of consumers to cancel may lapse prematurely in the case of the following contracts: Contracts for the provision of accommodation other than for residential purposes, the transport of goods, car rental services, catering, or services relating to leisure activities, where the contract provides for a specific date or period (Section 312g (2) Sentence 1 No. 9 BGB [German Civil Code]). That means that there is no right to cancel in cases where KEFAI Italian Collective offers services in the field of leisure activities, in particular admission tickets for events. Any order for tickets is therefore binding on the consumer once the order has been confirmed by KEFAI Italian Collective in accordance with Section II. 1 above, which means that the consumer has an obligation to accept and pay for the tickets ordered. Contracts to supply audio or video recordings or computer software in a sealed package, if the seal is removed after delivery (Section 312g (2) Sentence 1 No. 6 BGB).